Way Recommendations

  • Card number details

    Customers are required to provide their card number and expiry date in advance, on the day of the rental when the vehicle is handed over, to cover any potential fines during the rental period, such as for speeding, parking, or highway toll violations.

    *** Speeding fines are very common, especially in city or highway tunnels.
    *** There are always two cameras at the entrance and exit, measuring the average speed:

    • The speed limit in tunnels is generally 80 km/h, with radar cameras positioned at both ends.
    • In urban areas, the speed limit is 50 km/h.
    • On highways, the speed limit is 130 km/h.
    • A tolerance of 3 km/h over the limit is permitted.
    • An administrative fee of 15 EUR
  • Police Fine Tickets

    Fine Handling Process:

    • The police will notify our company.
    • We will send the fine PDF to the customer via WhatsApp.
    • The fine amount will be deducted from the customer’s card.
    • We will settle the fine with the police and send an invoice to the customer.
  • Main Insurance and Full Insurance

    Main Insurance and Comprehensive Insurance:

    • Basic insurance coverage is included in the rental cost.
    • For accidents caused by the customer, a deductible of 600 euros applies; any additional costs are covered by the insurance company.
    • Comprehensive insurance options are available, with daily rates ranging from 35 euros.
    • In the event of a road accident or vehicle damage in a parking area, it is mandatory to call the traffic police to issue an official report.
      *** Without the report, the full insurance coverage option will not apply.
  • Fuel Type

    Fuel Type:

    • The recommended fuel type is NATURAL – 95.
      Customers unsure about the correct fuel type can verify by sending a photo to our representative via WhatsApp (+420 774 493 232).
    • Vehicles must be returned with the same fuel level as at the start of the rental period.
    • Caution: A fine of 2000 euros will be applied if the vehicle is refueled with diesel.
  • How to return the car

    Return Options for Your Rental Vehicle

    Option 1: Return at Our Office (Panská 4, Prague 1)

    • Please park the vehicle in the white or blue zones on the streets: Panská, Na Příkopě, Nekázanka, or Náměstí Republiky.
    • Take four exterior photos of the car from each side, a photo of the fuel level, and pictures of the documents and charging cables for mobile devices. Send these photos via WhatsApp to +420 774 493 232.
    • Leave the car key in the “INFORMACE” at the security checkpoint of the shopping center — available 24/7.
    • We will refund your deposit until the next morning, before 8:00 AM.

    Option 2: Return at Your Hotel, Address, or Airport

    • Please contact us via WhatsApp (+420 774 493 232) approximately 2 hours before your scheduled return.
    • Our driver will meet you at the specified location and time.

    Important Notes:

    • Additional charges apply for a dirty interior (100 EUR) or smoking in the vehicle (300 EUR).
    • 24 hous parking card for all Prague 1 is available for an additional fee of 15 EUR.
Link to PDF

Tolls, Parking Lots, Nearby Castles